Q1: How can I get your catalogue and price list?
A1: Please let us know your email or contacts from website directly for our catalogue and price list
Q2: Can I negotiate the prices?
A2: Yes, we may consider discounts for multiple container load of mixed goods
Q3: How much will the shipping charges be?
A3: It depends on the size of your shipment and the method of shipping. We will offer the charge to you as you requested
Q4: Can I visit you?
A4: Sure, our factory is in Shenzhen, China. Please contact us to make an appointment
Q5: What if there is quality problem when we get the goods?
A5: If there is quality problem when you un-package the goods, you can take pictures for our reference, our QC department will check the problem and give best solutions to you, Furthermore we will also take action to improve the quality in future
Q6: What is your terms of packing?
A6: Generally, we pack our goods in blister box and cartons, and can also accept customize packing by customers
Q7: What is your terms of payment?
A7: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance
Q8: What is your terms of delivery?
A8: EXW, FOB, CFR, CIF, DDU
Q9: How about your delivery time?
A9: Generally, it will take 5-7 working days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order
Q10: Can you produce according to the samples?
A10: Yes, we can produce by your samples or technical drawings
If you're interested in our products or have any doubt, feel free to contact me at any time!
